Privacy Policy

Last updated: January 1, 2026

Ink and Scanners (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

This Privacy Policy aims to give you information on how Ink and Scanners collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a product, create an account, contact us, or leave a product review.

Ink and Scanners is the controller and responsible for your personal data. We are based in Houston, Texas, United States. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at [email protected].

This website is not intended for children under the age of 13, and we do not knowingly collect data relating to children.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address, and telephone numbers.
• Financial Data includes payment card details (processed securely via our PCI-DSS compliant payment providers; we do not store full card details on our servers).
• Transaction Data includes details about payments to and from you and other details of products you have purchased from us, including order history, order totals, and shipping details.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device identifiers, and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your product reviews, preferences, and feedback.
• Usage Data includes information about how you use our website, which products you view, pages visited, click patterns, and your shopping patterns.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you create an account on our website, place an order for our products, submit a product review, contact us with a question or complaint, or reach out to us with an inquiry.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further details.
• Third-party sources. We may receive data from third parties involved in fulfilling your orders, including payment processors (to confirm payment authorization), shipping carriers (to provide tracking and delivery status updates), and fraud-prevention services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process and deliver your order, handle returns and refunds).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Specifically, we use your data to:

• Register you as a new customer and manage your account
• Process and deliver your orders, including managing payments, fees, and charges
• Manage our relationship with you, including notifying you about changes to our terms or policies
• Respond to your inquiries and resolve issues with your orders or products
• Administer and protect our business and this website, including troubleshooting, data analysis, and system testing
• Deliver relevant website content and measure the effectiveness of our site
• Use data analytics to improve our website, products, and customer experience

5. Sharing Your Personal Data

We may share your personal data with the following categories of third parties for the purposes outlined in this policy:

• Payment processors who securely handle your payment transactions.
• Shipping carriers who deliver your orders.
• IT and hosting service providers that help us operate our website securely and reliably.
• Professional advisors including lawyers, auditors, and insurers who provide consultancy and legal services.
• Government bodies and regulators where required by applicable laws.

We do not sell your personal data to third parties for monetary consideration. We use third-party advertising and conversion-tracking tags, which may constitute “sharing” of data for cross-context behavioral advertising under certain state privacy laws (see Section 10 and Section 14 for details). This sharing only occurs after you provide consent through our cookie banner.

6. International Data Transfers

Ink and Scanners is based in the United States, and all personal data we collect is processed and stored within the United States. We do not transfer your personal data outside of the United States. If you are accessing our website from outside the United States (including from the European Economic Area or the United Kingdom), please be aware that your data will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using our website and providing your information, you consent to the transfer of your data to the United States. If you are located in the EEA or UK, your data transfer is based on your explicit consent and, where applicable, the EU-U.S. Data Privacy Framework (DPF) adequacy decision.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include encryption of data in transit (TLS/SSL) and at rest, PCI-DSS compliant payment processing through our payment providers, and regular security assessments. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. In the event of a data breach involving your personal information, we will notify affected individuals without unreasonable delay and within the timeframes required by applicable state and federal breach-notification laws. Notifications will describe the nature of the breach, the types of information involved, and the steps we are taking to address it.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

For order data, we retain records for a minimum of 7 years to comply with tax and financial reporting obligations. For account data, we retain your information as long as your account remains active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data (commonly known as a “data subject access request”).
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data where there is no good reason for us continuing to process it.
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
• Withdraw consent at any time where we are relying on consent to process your personal data. You can withdraw cookie consent by clicking the “Cookie Settings” link in our website footer. For other consent-based processing, email us at [email protected].

If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with a data protection supervisory authority if you believe we have violated your data protection rights.

10. California Privacy Rights (California Consumer Privacy Act)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected (Last 12 Months)

Under the CCPA, the categories of personal information we have collected in the preceding 12 months include:

• Identifiers: Name, email address, phone number, postal address, IP address, account username.
• Customer Records (Cal. Civ. Code § 1798.80(e)): Name, address, telephone number, payment card details (tokenized via payment processor).
• Commercial Information: Products purchased, order history, purchasing patterns and tendencies.
• Internet or Other Electronic Network Activity: Browsing history on our site, pages visited, products viewed, search queries, interactions with our site.
• Geolocation Data: Approximate location derived from IP address (city/state level only).
• Sensory Data: Not collected.
• Professional or Employment-Related Information: Not collected.
• Education Information: Not collected.
• Inferences: Product preferences and purchase interests drawn from your browsing and purchase history.

Sale and Sharing of Personal Information

We do not “sell” your personal information as traditionally defined by the CCPA. However, our use of third-party advertising and conversion-tracking tags may constitute “sharing” of personal information for cross-context behavioral advertising under the California Consumer Privacy Act. These tags collect browsing data (pages viewed, conversions, IP address) to measure ad performance and deliver relevant ads on third-party advertising networks. This data sharing only occurs after you provide consent via our cookie banner.

You have the right to opt out of this sharing. You can do so by: (1) clicking “Reject All” or disabling “Advertising” cookies in our cookie consent banner, (2) visiting our Do Not Sell or Share My Personal Information page, or (3) opting out directly with your advertising provider through their personalized-ads settings.

Sensitive Personal Information

We may collect sensitive personal information limited to payment card data (processed and tokenized by our PCI-DSS compliant payment processor — we do not store complete card numbers). We use this data only as necessary to process your order. You have the right to limit the use or disclosure of your sensitive personal information to what is necessary to perform services you request.

Your California Privacy Rights

• Right to Know: You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you in the last 12 months.
• Right to Delete: You have the right to request that we delete personal information we collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. Our use of third-party advertising and conversion-tracking tags (with your consent) may constitute “sharing.” You can opt out by rejecting advertising cookies in our cookie banner, visiting our Do Not Sell or Share page, or contacting us.
• Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of your sensitive personal information to what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your California privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised a privacy right.

How to Submit a Request

To exercise your California privacy rights, you may submit a request through either of the following methods:

• Email: [email protected]
• Phone: 1-800-555-0199

We will verify your identity before processing your request (typically by confirming your email address and order history) and respond within 45 days. If we need additional time, we will inform you in writing of the extension and the reason.

Authorized Agents

You may designate an authorized agent to submit a privacy request on your behalf. If you use an authorized agent, we may require: (a) signed written permission from you authorizing the agent to act on your behalf, and (b) verification of your own identity directly with us. To submit a request through an authorized agent, please email us at [email protected] with the subject line “Authorized Agent Request.”

11. State Privacy Rights (Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana)

If you are a resident of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, or Montana, you may have additional privacy rights under your state’s consumer data protection law (such as the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, the Texas Data Privacy and Security Act, the Oregon Consumer Privacy Act, or the Montana Consumer Data Privacy Act), including:

• Right to Access: Confirm whether we are processing your personal data and access such data.
• Right to Correct: Request correction of inaccurate personal data.
• Right to Delete: Request deletion of personal data we have collected about you.
• Right to Data Portability: Obtain a copy of your personal data in a portable and readily usable format.
• Right to Opt Out: Opt out of the processing of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, please contact us at [email protected] or call 1-800-555-0199. We will respond within the timeframe required by your state’s law (typically 45 days).

Appeal Process

If we decline to take action on your request, you have the right to appeal our decision. To appeal, email us at [email protected] with the subject line “Privacy Rights Appeal.” We will respond to your appeal within the timeframe required by your state’s law (typically 60 days). If your appeal is denied, we will provide you with information on how to contact your state’s Attorney General to submit a complaint.

12. Children’s Privacy (COPPA)

Our website is not directed to children under the age of 13, and we do not knowingly collect, use, or disclose personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us at [email protected].

13. Do Not Track / Global Privacy Control

Do Not Track (DNT): Some browsers transmit a “Do Not Track” signal to websites. Because there is no common industry standard for interpreting DNT signals, our website does not currently alter its practices when it receives a DNT signal from your browser.

Global Privacy Control (GPC): We honor the Global Privacy Control (GPC) browser signal as a valid opt-out of the sale or sharing of personal information, as required by California law and other applicable state privacy laws. If your browser or device transmits a GPC signal, we will treat it as a request to opt out of the sale or sharing of your personal data and will disable non-essential cookies (analytics and marketing) accordingly.

14. Analytics, Advertising, and Tracking Tools

Advertising and Conversion Tracking

We use third-party advertising and conversion-tracking tags on our website. These tags are small pieces of code that collect data about your visit — including your IP address, pages viewed, time spent on pages, referring URL, browser and device information, and conversion events (such as purchases or form submissions) — so that we can measure the performance of our advertising campaigns on third-party search and advertising networks and show you relevant ads.

These tags are only loaded after you provide consent through our cookie consent banner. If you reject advertising cookies or do not provide consent, the tags will not be activated and no data will be collected by the advertising provider.

You can opt out of personalized ads at any time through your advertising provider’s personalized-ads settings.

Consent-Based Tag Management

We use a consent-based tag-management approach to control how third-party tracking services interact with our website based on your cookie-consent preferences. When analytics or advertising consent is denied, these services operate in a privacy-preserving manner without storing cookies or collecting personal data.

Future Analytics Tools

If we introduce additional analytics or advertising tools in the future, this Privacy Policy and our Cookie Policy will be updated before those tools are deployed, and you will be notified via our cookie consent mechanism.

15. Email Marketing

Ink and Scanners may send you transactional emails related to your orders (such as order confirmations, shipment notifications, and delivery updates). These are not considered marketing emails and are necessary for the performance of your purchase contract.

We do not currently operate any promotional email marketing campaigns, newsletters, or automated email sequences. We do not share your email address with any third-party email marketing services. If we introduce email marketing in the future, we will do so on a strictly opt-in basis and provide a clear unsubscribe mechanism in every email.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.

17. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your data rights, please contact us: