Contact Us

Have a question about a product or need help with an order? Our team is here for you

Reach Our Team

Have a question about a printer, scanner, or an order you placed? Send us an email and a specialist will follow up promptly.

Fast Turnaround

Most emails receive a detailed reply within one business day — often sooner during weekday mornings.

Honest & Transparent

No runaround, no scripts. Our Houston-based team gives you straightforward answers and real solutions every time.

Get in Touch

Looking for a specific printer model? Need help tracking a shipment or setting up a return? Our product specialists handle everything from pre-purchase advice to post-delivery troubleshooting.

Drop us a line using the form, call our toll-free number, or send a direct email — whichever is easiest for you. We genuinely enjoy helping customers find the right equipment.

Email Support

For general inquiries, order questions, and support:

[email protected]

Phone Support

Speak directly with our product specialists:

1-800-555-0199

Business Hours

Monday – Friday: 9:00 AM - 6:00 PM

Mailing Address

Ink and Scanners
123 Commerce Blvd, Suite 400
Houston, TX 77002
United States

Note: This address is for correspondence only. We do not have a walk-in retail location.

Send us a Message

Fill out the form below and we will get back to you within one business day.

By submitting this form, you agree to our Privacy Policy. We will never share your information with third parties.

Common Support Topics

  • Order Status: Include your order number for the fastest response when inquiring about an existing order.
  • Product Questions: Describe your intended use case (home, office, volume) and we’ll recommend the best fit.
  • Returns and Exchanges: Review our Return Policy page for eligibility criteria before reaching out.
  • Technical Support: For product troubleshooting, please have your model number and description of the issue ready.